Residents' praise for local care home

Kirkburn Court in Peterhead
Kirkburn Court in Peterhead

Staff at Kirkburn Court in Peterhead are celebrating after it performed strongly in a nationwide survey of care home residents.

The results show Kirkburn Court was given an overall performance rating (OPR) score of 951 out of 1,000.

This compares favourably to the national average of 880.
Now in its fifth year, the Your Care Rating survey is the country’s largest and most authoritative survey of care home residents.

The nationwide survey gives residents a voice, putting their care at the heart of understanding more about how well care homes perform.

Over 18,000 residents in 914 care homes across the UK took part.
Each care home was given an overall score based on residents’ feedback across four broad themes; Staff and Care, Home Comforts, Choice and Having a Say, and Quality of Life. Kirkburn Court achieved scores of 967 for ‘Quality of life’ and 952 for ‘Staff and care’, meaning the residents of Kirkburn Court highly rate the standard of care they receive.
David Garland, General Manager at Kirkburn Court, said: “It’s great that our residents value the care they receive at Kirkburn Court.

"All of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling.

"While we’re really pleased with our scores, we are committed to continually improving our services and the survey helps us do that by giving us direct resident feedback.”
The survey was compiled by leading research company Ipsos MORI with input from the care home operators taking part, plus the National Care Forum and Care England.

This means the survey is the most authoritative of its type, and is also the country’s largest, capturing more views of residents than any other.