Public counter staff available at Council HQ

Buchan House
Buchan House

Police Scotland now have public counter staff available at Buchan House in Peterhead.

As of Monday, November 23, Public Service Enquiry Assistants (PESAs) will be available Monday to Friday between 8.30am and 5pm on a dedicated counter at the site.

Outwith these times and during weekends public counter services will continue to be provided from the existing Police Office at Merchant Street.

No police officers will be based at Buchan House and the Community Policing Team will retain its operational station at Merchant Street.

Inspector Simon Reid said: “We are delighted that there will be PESAs available at Buchan House.

“This provides a further opportunity to enhance the working partnership between the police and Aberdeenshire Council as well as other services.

“Our presence at a convenient location in the town centre and alongside Aberdeenshire Council will enable us to efficiently deliver public counter services to the community of Peterhead and Buchan.

“The range and access to public counter services that our PESAs will provide at Buchan House will be exactly the same as that currently provided at our Merchant Street office.”

Inspector Reid added: “While no officers will be stationed at Buchan House we will have access to an office and some Police IT resources within the building.

“In practical terms this means an officer will be able to attend and meet with for example housing, licensing or social work staff and have an immediate access to our computer systems with which to inform such discussions. Notwithstanding this the regular presence and day to day interactions of our staff in Buchan House will enhance the already excellent relationship we have working alongside Aberdeenshire Council teams.”

Councillor Stuart Pratt, chairperson of the Buchan Area Committee, said: “We’re very pleased to welcome the assistants to Buchan House, which will build on the excellent working partnership with Police Scotland. I am sure they will enjoy getting to know their new colleagues and the wider Peterhead community.”