Welcome for home heat helpline

North East MSP Alison McInnes
North East MSP Alison McInnes
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North East Liberal Democrat MSP Alison McInnes has welcomed the launch of a home heat helpline which could help households lower their energy bills.

Mrs McInnes said: “The free home heat helpline (0800 33 66 99) offers advice to people worried about paying their energy bills and keeping their home warm this winter.

Energy efficiency improvements can help to significantly lower energy bills and I hope that as many households as possible will make use of the helpline.”

Her Liberal Democrat colleague Sir Robert Smith, MP for West Aberdeenshire and Kincardine, sponsored the parliamentary launch at Westminster.

He said: “The UK government is taking action to help lower bills and to assist those most at risk from fuel poverty. But anyone who is concerned about their energy costs or who is unsure about what kind of assistance is available should phone the helpline for advice.”

Mrs McInnes added: “People can speak to advisers who can provide impartial advice on reducing energy bills, grants for insulation, new boilers, discount and rebate schemes, as well as any benefits a household may be eligible for.

“The helpline can also be accessed online at www.homeheathelpline.org.uk/”

The helpline is managed by Energy UK. chief executive Angela Knight commented: “It can sometimes be difficult to admit that you need help, whether that is when paying your bills, heating your home or in other aspects of your life.

“As winter creeps around the corner we are urging people to pick up the phone to the helpline on 0800 33 66 99 to find out if you are eligible for energy bill savings, and for free advice to keep your home warm.

“The average call lasts under seven minutes, and could result in savings of up to £300 per eligible household.

“That’s less time than it takes to make a cup of tea,” she added.