Mobile banking units not ‘cost effective’

The Clydesdale Bank branch in Mintlaw
The Clydesdale Bank branch in Mintlaw

Clydesdale Bank has said it will not consider a new mobile service for residents in Mintlaw as it would not be ‘cost effective’.

It comes after both Aberdeenshire East MSP Gillian Martin and Central Buchan councillor Jim Ingram wrote to the company urging them to reconsider their decision to close the branch.

SNP MSP Ms Martin, who wrote to call for the decision to be reconsidered, had also asked if it would be possible for mobile branches to be used.

In a letter from Clydesdale Bank in response, the firm said they did not believe a new mobile service would “be cost effective” and would “add little to the options available to customers”.

The letter added that the great majority of transactions completed in a mobile branch matched “those available” at the Post Office.

Clydesdale Bank has had a long history of serving the farming communities across the North East.

Ms Martin, a member of the Economy, Jobs and Fair Work Committee, commented: “This is another blow for the community in Mintlaw.

“I know many local businesses across the region who rely on being able to access banking each day.

“It is disappointing to hear that the firm won’t even consider offering an alternative to ease the loss of the bank.

“Not only will businesses be affected but the most vulnerable in the community who may not have access to the internet or who may need assistance to do their banking transactions.”

Councillor Jim Ingram, who represents the Central Buchan area, said: “I’m disappointed by the response from Clydesdale Bank. I know mobile units can work successfully in rural areas and I cannot see why they wouldn’t work here.

“I would hope the bank would at least leave an ATM which people can still use and I would urge them to rethink their decision.”

In January, Clydesdale Bank said it would be shutting 40 of its branches across Scotland.

The Mintlaw branch was announced as one of those set to close in Aberdeenshire and other branches included Fraserburgh, Aboyne and Stonehaven.