Busy festive period for dedicated NHS

MORE than 55,000 people were helped by Scotland’s national telehealth service over the holiday period this year.

The busiest days were Saturday, December 28 and Thursday, January 2 when around 8,500 calls were taken on each day.

NHS 24 medical director Professor George Crooks said: “We have been busy, as expected, over the Christmas and New Year period, taking calls from patients across the country when their GP surgeries were not open.

“We have been working in partnership with colleagues from across NHSScotland, particularly the out of hours services and the Scottish Ambulance Service, and overall our service has coped extremely well with the demand.

“We would like to thank all of our staff for their dedication throughout the festive period.

“Winter is still very much upon us and coughs, colds and other seasonal illnesses affect many people at this time of year. GP surgeries are now open as usual and the advice is still the same.

“By taking a few simple steps, people can look after their own and their family’s health this winter.

“Minor illneses can be treated at home and community pharmacies are also a good source of information and advice.”

For further winter health advice, please visit www.nhsinform.co.uk