Aberdeenshire Council care and support services are rated highly

The vast majority of Aberdeenshire Council’s care and support services have either improved or remained at the same high level of quality since 2008 councillors were told on Thursday.

Members of Aberdeenshire Council’s Social Work & Housing Committee discussed a report detailing the published inspections that the Care Inspectorate has carried out during 2012.

Of the 19 services inspected, 17 had either improved or remained at the same level since their last inspection.

Eleven were rated as very good with the Aberdeenshire Supported Living Project being graded as excellent – the top rating awarded by the Care Inspectorate.

Services received many positive comments from inspectors regarding the skilful way in which staff pays attention to the views of people who use the services, the homely environment that was provided and having a person centred approach to care and support.

Grangepark in Peterhead was given a Very Good grade. The Care Inspectorate said the care home continuously improves the service based on relative and resident feedback.

The quality of care, the environment and the food were praised by both residents and relatives.

The Care Inspectorate added that the management team and staff were good at spotting when things needed improving.

Peterhead Respite Services also received a Very Good grade. The service was praised for the homely environment it provided and the good communication between the care staff and the parents of the service users which meant the needs of the service user were met.

Fernbank was given a Good rating. The report acknowledged that staff and young people got on well together and that the young people there had plans for how they would spend an evening. It noted that the staff were in the process of updating policies and procedures and there were new care plans and risk assessments in place for the young people.

Chair of Aberdeenshire Council’s Social Work and Housing Committee, Cllr Karen Clark said: “The Care Inspectorate reports show a high quality of care and support services provided by the council. Our care staff continue to provide consistently high standards and we are indebted to their dedication and commitment as they look after many vulnerable people day in day out.”