Ambulance response complaints grow

Peterhead man Stephen Bruce has been 'inundated' with complaints on ambulance response times
Peterhead man Stephen Bruce has been 'inundated' with complaints on ambulance response times

A Peterhead man has been ‘inundated’ with complaints on ambulance response times after he revealed who an elderly woman had waited more than an hour for an ambulance after breaking her hip on a town street.

Stephen Bruce told the Buchanie last week how the unnamed woman had lain in agony on Queen Street for 74 minutes before an ambulance eventually turned up.

Since his story broke, 
Mr Bruce, pictured right, says he has received floods of emails detailing similar incidents when ambulances have taken hours to respond to calls.

His concerns will now be raised with Scottish Health Secretary, Shona Robison, while he has also been interviewed for BBC Radio Scotland in a bid to highlight the problems further afield.

Shocking response time figures came to light last year after it was revealed that Paramedics took longer than 20 minutes to react to 47 life-threatening incidents in the 12 months to August 2014 - the worst figures in Scotland.

In Fraserburgh, that figure was 36 - and only Peterhead, Edinburgh and Glasgow had more 20 minute or late responses.

At the time, Ambulance bosses said that the Service was re-examining its practices as part of an ongoing review, adding that an additional driver was being recruited in Peterhead and shift pattenrs adjusted to extend coverage, which should releive pressure 
on neighbouring 
stations.

The Scottish Ambulance Service also said at the time it would undertake a detailed review of the demand profile in North Aberdeenshire forthwith, to assess whether any additional resources might also be required to ensure appropriate standards of performance were met.

Speaking to the Buchanie on Friday, Mr Bruce said that his concerns would now be raised with Ms Robison and he was hopeful that a solution could be found.

“ I have received so much information from the public of Peterhead since I raised this matter and I to say I’m shocked is an understatement,” he said.

“I want to make a difference through people power, as this can’t be allowed 
to continue. Lives will be lost!

“What price can you put on a single life? We need to make this happen so that we can have an ambulance service we can be proud of,” he added.